[S]olo Supplements Delivery Policy

Please read our delivery/ Shipping policy

 

FREE UK Mainland next day delivery when you order from Solo Sports Supplements!

Next day Recorded Delivery is free for all UK Mainland addresses. Items will be able to be tracked and must be signed for upon delivery. We pride ourselves on offering the fastest online service and do everything we can to make sure our customers are well looked after.

Delivery Details and Times
99% of deliveries will reach the customer within 1 day. Orders received before 1:00pm will be despatched the same day. All orders are shipped out on first class royal mail services (under 1kg), or by an independent courier.

All orders placed before 1pm on a Friday will reach you by 5:30pm Monday at the latest. Saturday delivery is available at an extra cost. Email us for more details.

Deliveries to Northern Ireland and the Channel islands will be charged at £5.99 for a 48 hour service. This service is free if you spend over £100.

ROI and Europe is £9.99 for a 48 hour service. We will ship out to just about anywhere so if your country is not listed please email us for more details.

Damaged Goods
If your parcel is damaged or looks like its been tampered with please do not sign for it! Contact us right away and let us know. We take every care to box our products up in the best possible way but on the odd occasion spillages happen and you wont see until you open the box. Please take a photo straight away and email it to us. We will without question in both incidents send you order out again immediately.

PLEASE NOTE: VERY OCCASIONALLY CONSIGNMENTS ARE LOST IN TRANSIT; IF THIS HAPPENS WE WILL RE-SEND THE ORDER AGAIN WITHOUT QUESTION. ASSURING YOU OF THE BEST SERVICE POSSIBLE.

Customer Not Present when Delivery Attempted
Delivery via our courier company will be attempted twice. After this, if the parcel is returned to us, customers will be charged £5.99 for the parcel to be sent out again.

Any non-collected consignments will be charged at £8.99 Also, any change of address after the order has been despatched will be charged at £7.50.

Please note that by placing an order on our web site you agree to these delivery terms and conditions.

Email
If you have any questions about our products, company or an order you have placed contact Louise on info@solosupplements.co.uk